Bernese Mountain Dog Gift FAQ

Answers to the questions we hear most about our Bernese Mountain Dog gifts, from sizes and shipping to personalized flags and Christmas ordering. Don't see your question? Contact us and you'll get a real human reply. 🐾

What sizes are your Bernese Mountain Dog blankets, garden flags, and tote bags?

Here's a quick size guide for our Bernese Mountain Dog gifts:

  • Throw blankets: 50" x 60" and 60" x 80"
  • Garden flags: 12" x 18" (fits standard garden flag stands)
  • House flags: 24.5" x 32"
  • Canvas tote bags: 13" x 13", 16" x 16" and 18" x 18"
  • Zipper accessory pouches: Small (8.66" x 6.75") and Large (12.60" x 9.75")
  • Hardcover journals: 5" x 7" with 128 blank pages
  • Backpack: 12.5" L x 17" H x 5" W
  • Tees: unisex sizing; see the size chart in each listing's photos

Full measurements are listed on every product page.

How do I wash my Bernese Mountain Dog blanket, tote bag, or pouch?

Most of our Berner blankets, tote bags and zipper pouches are machine washable. Care instructions for each item are listed in its product details, so please check the listing before washing. (Our Bernese Mountain Dog backpack is spot-clean only.)

How long until my Bernese Mountain Dog gift ships?

Every Bernese Mountain Dog gift is made to order just for you. Please allow 1-3 business days for production before shipping. Most USA orders arrive within 10 business days of your order date. Holiday rush times may extend timeframes, and if you order more than one item, they may ship separately.

Do you offer free shipping on Bernese Mountain Dog gifts?

Yes! All USA orders ship free, with no minimum. Our website ships to USA addresses only. International friends can shop our Bernese Mountain Dog designs on our Etsy shop, TheBernieBears.

What are the best Bernese Mountain Dog gifts for a Berner mom's birthday or Christmas?

Our Bernese Mountain Dog throw blankets are our most-loved Berner gifts for birthdays and Christmas. Garden and house flags make great housewarming and hostess gifts, while tote bags, hardcover journals and zipper pouches make perfect stocking stuffers and Secret Santa gifts. Shopping last minute? Our Bernese Mountain Dog advent calendar web app is delivered instantly, and a Bernie Bears gift card lets your favorite Berner mom choose for herself.

Can I change my Bernese Mountain Dog order after I buy?

Need to update your order? Contact us as soon as possible after your purchase, and I'll do my best to make changes before production begins. However, there is no guarantee, and once production has begun, I am unable to make any changes. Please double-check your shipping address at checkout, too.

What if my Bernese Mountain Dog gift isn't perfect?

Every order is covered by our Love It Guarantee. If you're not in love with your Bernese Mountain Dog gift, let us know for a full refund. No leashes attached, no return necessary, no dramatic Berner tantrum, no fuss. That's our promise, cross our paws! If anything arrives damaged, defective or incorrect, send us a message and I'll make it right. Digital items are excluded; all digital sales are final. Please see our shop policies for timeframes on returns, exchanges, and refunds.

How do the Bernese Mountain Dog advent calendar and Tail Wags web apps work?

Our Tail Wags Calendars are interactive Bernese Mountain Dog web apps, with no printing and nothing to install. After purchase, you'll receive a PDF with your calendar link and access code. Open the link on any phone, tablet or computer, enter your code, and add it to your home screen. A new door unlocks each day with a Berner-friendly activity, trending photo ideas, enrichment games and dog-safe recipes, and your photos and notes stay private on your device. Choose the Halloween, Thanksgiving or Christmas advent calendar, or get all three in the Holiday Calendar Bundle. All digital sales are final.

Can you make a personalized Bernese Mountain Dog flag with our family name?

Yes! Our personalized Bernese Mountain Dog garden and house flags can feature your family name or monogram initial, and personalized Bernese Mountain Dog sweatshirts are coming very soon. If you have a special request for a specific design, wording or product, contact us and I'll let you know what's possible.

Are your Bernese Mountain Dog designs original?

Yes! Every Bernese Mountain Dog design is created by me, Momma Bear, and is exclusive to The Bernie Bears. Styles include cottagecore, Swiss folk art, vintage toile, tricolor plaid, watercolor and gothic, all inspired by our own two Berners, Norah and Lilah.

When should I order Bernese Mountain Dog Christmas gifts?

Every item is made to order, so earlier is better! Please allow 1-3 business days for production plus shipping time, and keep in mind that holiday rush times may extend timeframes. Need a gift fast? Our Bernese Mountain Dog advent calendar web app and Bernie Bears gift cards are delivered instantly.

Why Berner Families Choose The Bernie Bears

Every design is original and exclusive

Every Bernese Mountain Dog design is created by one person, Momma Bear, and is exclusive to The Bernie Bears. You'll find our designs in our boutiques and nowhere else. With over 100 Bernese Mountain Dog designs and products in the shop and counting, every original Berner design is made to accurately honor the breed we love.

A small, woman-owned American business

The Bernie Bears is an individually owned, woman-owned small business in the USA, established in 2023 and run entirely by one Berner momma, from design to orders to every customer message. Every inquiry gets a real human reply.

Fast turnaround, made to order

Every item is made to order and moves to shipping within 1-3 business days. Most USA orders arrive within 10 business days of your order date. Holiday rush times may extend timeframes. No warehouse dust, just fresh Berner goodness made for you.

Free USA shipping, always

Every USA order ships free, with no minimum, and every order ships from within the USA. This boutique ships to and from the USA only.

The Love It Guarantee

If you're not in love with your Bernese Mountain Dog gift, let us know for a full refund. No leashes attached, no return necessary, no dramatic Berner tantrum, no fuss. That's our promise, cross our paws! If anything arrives damaged, defective or incorrect, send us a message and I'll make it right. Backed by five-star reviews from Berner families, we stand behind every order. Digital items are excluded; all digital sales are final. Please see our shop policies for timeframes on returns, exchanges, and refunds.